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Experience and Credentials

A Unique Blend of Clinical, Operational, and Leadership Expertise

My journey through healthcare has given me a comprehensive understanding of what it takes to lead successful change in complex organizations.

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Professional Background

Operational Excellence & Quality Improvement Leadership

 

Over 10 years of progressive leadership experience driving operational excellence, quality improvement, and patient safety initiatives across acute care hospital settings. Led hospital-wide strategic initiatives, developed and trained hundreds of leaders in quality and safety methodologies, and built sustainable improvement culture across organizations.

Clinical Foundation

Over 7 years of hospital pharmacy experience supporting pediatric rehabilitation, medication safety, and clinical drug trials.  Accredited Canadian Pharmacy Resident with advanced clinical training in emergency, critical care, cardiology, pediatrics, and brain injury populations. This clinical background gives me credibility with frontline teams and deep understanding of the realities of care delivery.

 

Health Administration & Strategic Leadership

Masters of Health Administration with expertise in adaptive leadership, organizational development, project management, and strategic planning. I understand the executive perspective and can bridge clinical operations with strategic priorities.

Stakeholder Engagement & Facilitation

Exceptional track record engaging diverse stakeholders, building consensus, facilitating large group sessions, and coaching leaders at all levels. I maintain collaborative relationships across clinical and non-clinical teams, even in challenging circumstances.

Education

Master of Health Science (MHSc), Health Administration University of Toronto, Institute of Health Policy, Management and Evaluation

Bachelor of Science in Pharmacy (BScPhm) University of Toronto, Leslie Dan Faculty of Pharmacy

Accredited Canadian Pharmacy Residency London Health Sciences Centre

Certifications and Professional Development

  • LEADS Certified Health Executive

  • LEAN Healthcare Yellow Belt

  • CQUIPs Foundations of Healthcare Quality Improvement

  • Human Factors in Healthcare Quality and Safety

  • Solution Focused Healthcare Coaching

  • IHI Better Measurement for Better Improvement

  • Human Factors in Quality and Safety

  • Crucial Conversations & Crucial Influence

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